Orem Auto Repair

My car wasn't starting consistently. It would start one day then the next it wouldn't even turn over. I paid to get my car towed to EP auto repair. I told them that my car wasn't starting and I would like them to diagnose/repair the issue. I also told them that my car was recently bought used and I wanted a full inspection done because there were 'check engine' lights on. They called me after having my car for 1 day. They said it started just fine and everything was OK. They billed me $100 to charge my battery and not do a single thing to my car. They knew full damn well that my battery was over 5 years old. Looking at it, the battery was bulging with acid residue all over the electrodes. The car battery CLEARLY needed to be replaced. They never gave my car a thorough inspection, they just pretended like I hadn't asked for one. I left EP auto with my 'check engine' light still on... even after they told me the vehicle was running "just fine". Can you guess what happened the day after I took my car home? It wouldn't start... *gasp* I took my battery to an auto parts store and they tested it and charged it for FREE. Then I took my car to another auto repair shop and they actually did a full inspection on my car for a fraction of what ep auto charged me. I replaced the battery myself and now my vehicle is actually running reliably. Thanks for taking my money and making my fix my own damn car. I don't care how busy you guys are during the holidays. If someone agrees to pay you to fix their vehicle you should be thorough. I guarantee you these guys didn't bother to touch my car after they barely charged my derelict battery.

Always honest always great repairs.

I called just to get 2 belts replaced and they quoted me 350 when anywhere with regular pricing is around 150, watch out with their prices.

Well, I've been going to EP since they were in business--not sure exactly how long that has now been. I will continue to be a faithful customer as long as cars exist. EP has proven time and time again they do quality work and are immensely honest. Eric and his team are continually busy--why is that? It's because anyone who does business with them trusts them and then refers business to them. I know, because I'm one who has been sending people their way for well over 20 years.

This place is unreal. My old mechanic (And i say old because i'm now a loyal EP auto customer) quoted me 400 dollars just in labor to fix my windshield wipers because it's an older van with everything in weird places.. They had some trouble getting it done, fixed the other issue preventing me from passing safety, printed me a new passing safety test and sent me out the door..$176. Eric was friendly and honest. This mechanic shop is quite the find.

The best and most honest repair shop! They always do a great job and at a great price. They explain everything and are always friendly. I will not take my vehicles anywhere else!

I had them check out a transmission leak that was seen during a routine oil change. I was given great advice on monitoring the leak, and felt I was treated honestly.

Amazing service, and honest guys! They gave me a quote and ended up finding a part that was less expensive, so when I picked it up I paid less than the original quote!

I trust them completely. If they say my car needs something, I believe them