Orem Auto Repair

Always treated fairly, and I fully trust Eric and his team with my vehicles. Been bringing my vehicles to EP Auto for over 27 years, and referred may family and friends. Great people, great service. Trustworthy and competent. Can’t ask for more.

Best customer service energy anywhere! Also, the problem I had was a tricky one and these guys went out of their way to find a solution and it was super affordable. They were definitely looking out for me.

As always super friendly, trustworthy, and timely.

They completed my brake and rotor repairs the day I called them and were very quick! They had great service.

I was so happy I came here!! Felt so taken care of and they were super reliable! My car is working GREAT now! Thank you so much!

Steve was great to talk to on the phone! He asked specific probing questions to try to assess beforehand what needed to be done with my car. When o brought my car in, I was greeted by a friendly and hardworking staff. They were great to call me again once they looked at my car and gave me simple and understandable information of what was needed and clear expectations. Car repairs are never fun and always pricey, however, they were very transparent for the cost of my repairs and gave me the exact amount due prior to coming in. I definitely appreciate the transparency, non-time wasting, and genuine service!

Great mechanics who stand by their work. They are honest and will be upfront about what needs to be done and what does not need to be done.

Great service!!

I believe EP Auto is a solid choice for American-made vehicles and basic repairs on European cars. However, my experience with them regarding our BMW was not positive. They incorrectly diagnosed an engine smoking issue, leading us to spend $1,530 on unnecessary valve cover replacements. Additionally, they initially quoted me $800 for another repair, only to raise the price to $1,500 just before starting the work. Thankfully, I decided to take the car to Kapp European Auto for a proper diagnosis and repair. I understand that it’s challenging to be proficient in every make and model, so my advice for BMW owners is to seek out a shop that specializes in BMWs.